Jellyfin troubles - phone cannot reach (imgur.com)
from muusemuuse@lemm.ee to selfhosted@lemmy.world on 14 May 13:28
https://lemm.ee/post/63962799

I can access jellyfin on my server with my MacBook and AppleTV but my phone can’t log in, not with the webUI or with 3rd party apps. The logs says the log in attempts are successful though.

#selfhosted

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bigkahuna1986@lemmy.ml on 14 May 13:38 next collapse

Would you be able to post some more details? Are you using Wifi or cellular data? When your phone fails is there a specific error message? Could you post the jellyfin log where you see the attempts? Are the macbook and appletv using wifi or ethernet?

muusemuuse@lemm.ee on 14 May 15:12 collapse

AppleTV and MacBook are on Ethernet. Iphone is failing on both WiFi and cellular using WireGuard to VPN into the local network. The logs say the login attempts are actually successful.

starshipwinepineapple@programming.dev on 14 May 13:44 next collapse

You’re not connected to wifi or vpn from the looks of it. jellyfin is hosted on your local network. You need to be connected to that network for any device you want to access it. The most direct way is to connect via wifi. If you want access from outside your house you’ll need to look into opening a remote connection via something like cloudflare tunnel

just_another_person@lemmy.world on 14 May 14:54 collapse

That, or your phone is using an overridden DNS server and not your local DNS resolver while on your own network. Common with Android specifically.

muusemuuse@lemm.ee on 14 May 15:11 collapse

I am on iPhone here. I do have the iCloud relay turned on but that doesn’t work on VPNs or local IP addresses.

neon_nova@lemmy.dbzer0.com on 15 May 02:28 collapse

You will not be able to access Jellyfin with Apple relay turned on unless you open ports on your router to access Jellyfin from outside of your house. That’s true even if your in you own home WiFi.

When they were talking about a vpn, they meant that you would be connected to your own vpn server in your home and that Jellyfin is connected to the same vpn.

muusemuuse@lemm.ee on 15 May 05:44 collapse

icloud relay doesn’t affect this because it shuts off when my VPN activates and when at home, icloud relay doesnt affect local LAN IP addresses anyway.

Ptsf@lemmy.world on 14 May 14:53 next collapse

So there’s a change regarding reverse proxies in one of the recent updates that requires you to specify the approved ip of the reverse proxy. Are you using one? If so, it could be this.

muusemuuse@lemm.ee on 14 May 15:10 collapse

Nope. I just have it WireGuard into my network but as you can see, it’s acting up over WiFi too.

Ptsf@lemmy.world on 14 May 16:25 collapse

🤔 it’s probably something cache related or due to a clock offset then. Beyond that I’m not sure what I would investigate.

muusemuuse@lemm.ee on 14 May 16:37 collapse

But third party apps don’t share a cache.

Ptsf@lemmy.world on 14 May 17:00 collapse

The server caches your device ID at some point I believe, although I’m not a jellyfin developer so you’d need to look into their documentation for confirmation if you don’t already know yourself.

Kraiden@kbin.earth on 14 May 15:25 next collapse

It'll be really dumb if this works, but try explicitly turning cellular data off. I'm wondering if the connection bridging could be causing issues

eta: oh, and disable wireguard when you're on the local network in case you're not already

muusemuuse@lemm.ee on 14 May 15:42 collapse

The VPN was disabled when switching to WiFi already.

Ptsf@lemmy.world on 22 May 13:22 collapse

Did you ever resolve this? I’m curious what it was.

muusemuuse@lemm.ee on 22 May 14:36 collapse

Yes! Access the webUI, delete the servers it finds then readd them.